Microsoft Looking For Datacenter Project Mananger – IT/Network at Manassas, VA Full Time

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Project Manager (DCPM).

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

As a successful Datacenter Project Manager, your success will be measured by:

Data Center Operations

Ensures compliance with data center business units and service-level policies.

Engages with appropriate teams and resources to execute tasks or projects.

Manages programs associated with area of responsibility.

Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.

Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.

Participates in Root Cause Analysis (RCA) process as appropriate.

Service Delivery

Performs troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.

Learns the customer’s business and maintains a strong customer focus.

Manages the assigned projects or programs to meet service delivery objectives and escalates to appropriate stakeholders to remove obstacles.

Recognizes potential customer impact of other events and issues (e.g., customer lockdown), communicates potential impact, and plans for impact accordingly.

Proactively reviews schedules and avoids conflicts when possible. Identifies, coordinates, manages expectations, and offers alternatives when defining customer solutions.

Manages relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.

Data Center Work Environment

Shares best practices; assists others in learning role, process, procedures.

Provides mentorship across data centers for specific expertise.

Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.

Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs.

Suggests improvements in implementation based on depth of understanding.

Contributes to a positive team environment by learning and adopting best practices.

Contributes constructively during team meetings and in cross-discipline collaborations within the service team.

Recognizes priority of team success over individual achievement.

Collaborates and negotiates effectively with others and seeks guidance from management to identify delegates to deliver results.

Ownership

In alignment with management priorities, holds self accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Supports escalation of issues to appropriate owner.

Other

Embody our culture and values

Qualifications

For this role, you are welcome to apply if you meet the following Required Qualifications:

High School Diploma or equivalent AND 1+ years industry experience

OR 2+ years industry experience and college course work.

While not required, we also look for the following Preferred Qualifications:

2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).

Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.

Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

#COICareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.