Amazon.com Services LLC Looking For PR Manager, Security, Devices Trust & Reputation Team at Arlington, VA Full Time

• 8+ years of communications experience.
• 5+ years communications experience in crisis communications and issues management.
• Bachelor’s degree

Job summary

Amazon’s Devices Trust & Reputation team seeks a seasoned crisis communications and issues management specialist. The role of PR Specialist is responsible for building, executing, maintaining, organizing and testing crisis communications plans for privacy and security issues. Responsibilities include supporting the Chief Security Officer and Privacy teams across the company in preparing for and responding to issues that threaten Amazon’s reputation. This role presents an opportunity to help define our major communications campaigns strategy for the Privacy and Security organizations, including executive visibility, thought leadership, reputation management and integrated communications.

The right candidate will have a passion for working closely with business teams to find opportunities to protect and strengthen customer trust. This person is an expert communicator, capable of understanding complex technology problems and develop strategies to successfully protecting reputations. The PR Specialist position will build and leverage partnerships across all Amazon business lines, marketing, policy, legal, security teams for public relations. The right candidate is someone who is driven by fixing problems and challenging leaders to be their best.

Key job responsibilities

• Support crisis communications and issues management for the Chief Security Officer and Privacy teams.
• Be key communications representative in preparing for and responding to security incidents.
• Organize and structure incident response communications across Amazon globally.
• Help build proactive communications strategy for the Chief Security Officer and Privacy teams to build and maintain Amazon’s reputation.
• Must be comfortable interacting with senior leadership to influence decisions and strategy. Manage tool to alert and engage leadership on key events or issues.
• Serve as a subject matter expert on the media landscape in the privacy and security space globally.
• Coordinate across the company to understand reputation risk and industry best practices, to help identify opportunities for improvements, preparation and storytelling.
• Prepare and train key spokespersons to interact with media.
• Experience working with and influencing senior business leaders and stakeholders.
• Experience work on data privacy and security
• Excellent communications skills – written and verbal
• Exhibits excellent judgment when dealing with difficult and ambiguous situations

Inclusive Team Culture

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship and Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.