Google Looking For Data Center Technician, Engineering Field Services at Atlanta, GA Full Time

Minimum qualifications:
Bachelor’s degree or equivalent practical experience.

Experience working within a data center or network operation center environment.

Linux/Unix desktop support experience, including installation, systems administration and troubleshooting.

Preferred qualifications:
Experience in project management and leadership.

Experience as a team or project lead.

Intermediate networking knowledge, including basic topology and protocol.

About the job

The Hardware Operations team is responsible for monitoring, maintaining and deploying the state-of-the-art physical infrastructure behind Google’s powerful search technology. As a Data Center Technician, you’ll deploy and maintain Google’s advanced Data Center Server and Network Infrastructure. You’ll also participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center-related technology to working closely with the various stakeholders. It will fall to you to ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. This position offers a great introduction to the wider engineering world at Google. Depending of your area of interest, capabilities, and geographical mobility, you will have the opportunity to develop either within Hardware Operations or move towards software development, engineering, networking operations or our project management groups.

Engineering Field Services provides global operations support for teams that have equipment or require services outside of Google Data Centers. We provide field and support services through a global workforce based in our large Metros.

As part of this team, you will ensure that our customer service-level agreements and availability goals are met while maintaining environmental and safety standards, at scale. You will help manage data center performance issues and outages to minimize the recovery time from failures, identifying problems while making repairs quickly in emergency situations.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Repair broken equipment, including servers, networking, and storage devices (e.g., replace hard drives, replace bad sticks of RAM, swap CPUs etc.).

Contribute and lead efforts/projects in the deployment, maintenance and support of current and new data center servers and network infrastructure.

Lead complex troubleshooting and resolve critical or escalated technical issues over a significant population of affected equipment.

Configure and troubleshoot OS-related issues on servers, and identify issues, file bugs/tickets and/or escalate as needed.

Install and maintain switches, routers, and other large scale networking gear, and help test and troubleshoot new server hardware components and designs.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.