Google Hiring for Head of Continuous Improvement, Server Operations at Atlanta, GA Full Time

About the job

The Server Operations team monitors the physical and network infrastructure behind Google’s technology and is responsible for keeping the servers, networks, and logistics processes in Google’s global fleet of data centers running smoothly and efficiently. We strive to be diverse, creative, team-oriented technicians, and managers working daily to operate systems in Google’s data centers, changing the outlook of contemporary computing.

As the Head of Continuous Improvement, you will lead and shape the continual improvement strategies and execution for North and South America Data Centers by ensuring processes, and programs are aligned. You will provide coaching and development at the enterprise level and leverage industry knowledge to ensure the organization delivers leading-edge results. You will oversee a high performance organization that places the customer at the center of all supply chain decisions by providing clarity, strategic thought leadership, and setting high expectations when delivering results. You will identify emerging trends to ensure the organization has the right customer experience to address improvements needed aligned to the business model and user expectations; inspiring and creating an environment that grows continuous improvement throughout the organization.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Design and drive full implementation of a pillar network across the organization to enable accelerated continual improvement actions to deliver performance.
• Develop continuous improvement strategies, best practices, and standards for the organization’s integrated supply chain.
• Coach and develop the organization to find solutions by eliminating barriers across the network to drive sustained improvement, leveraging continuous/lean methodology, and tools.
• Drive collaboration and standardization strategy in critical work processes across the organization.
• Own the organization development of performance plans, review and improvement process, following the plan, do, check, act cycle (PDCA).