Google Looking For UX Program and Operations Lead, Google Workspace at New York, NY Full Time

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Kirkland, WA, USA; New York, NY, USA.

Minimum qualifications:
Bachelor’s degree or equivalent practical experience

10 years of experience in UX programs and operations, program management, design, or a related field

Experience with UX design, user research, and/or user-centered development tools and processes

Preferred qualifications:
MBA or advanced degree

6 years of experience in management consulting or equivalent strategy/project management experience at a technology firm

Experience executing complex strategic and operational initiatives

Experience implementing strategic and large-scale initiatives/projects in a change-oriented, fast-paced environment requiring a deadline-driven approach

Ability to structure analysis and executive communications with demonstrated crisp and clear storylines and executive-level visualizations

Ability to work with different team members to design processes, and implement strategic projects that solve business problems combined with excellent problem solving skills

About the job

Google Workspace is on a mission to revolutionize the way people collaborate, create, and communicate with one another. It serves active users across the globe and businesses ranging from small companies to large enterprises. Our team is responsible for delivering Gmail, Google Chat, and experience products that serve as a communication and collaboration channels.

In this role, you will maintain close relationships with other UX Program and Operations leads to drive operational excellence, and develop and improve UX processes and efficiencies. You will support strategy development, define key metrics, and implement process improvements that lead highly efficient, productive, and well-formed organizations.

Responsibilities

Lead the team’s planning process, headcount management, Objectives and Key Results (OKRs), and other business processes.

Develop and manage business metrics, goals, and reporting in alignment and coordination with related teams.

Identify and structure specific analyses to address complex, ambiguous, and potentially controversial business questions and drive recommendations.

Manage a team by mentoring team members, providing oversight, connectivity to business-focused initiatives, removing roadblocks to execution, and eliminating conflicts.

Collaborate with other UX Programs and Operations leads and cross-functional partners.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.