Google Looking For Strategic Operations Manager, gTech, Google Assistant at Mountain View, CA Full Time

Minimum qualifications:
Bachelor’s degree or equivalent practical experience

5 years of experience in project or program management, leading and implementing projects with cross-functional teams

Preferred qualifications:
Experience working with and managing external partners and/or customers

Experience working in a global team

Ability to streamline complex processes and implement workflows designed to increase efficiency

Ability to manage multiple, time-sensitive projects with competing priorities while working independently to drive projects to completion with minimum guidance and high attention to detail

Excellent verbal and written communication and analytical skills

High level context of web technologies

About the job

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google’s users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

In this role on the Strategic Programs team, you will lead high priority initiatives focused on accelerating both our team and the product/market fit of the Assistant in our third-party ecosystem. You will work closely with a diverse group of partner and product teams to influence strategy, generate insights and improvements, and scale programs to support our partner operations. You will drive programs, owning responsibility beyond execution to deliver operations with thoughtful communication, detailed documentation, and measurement of your impact.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

Manage team-wide programs such as objective key results (OKRs), project or partner tracking, quarterly business reviews (QBRs) and reporting.

Create structure and frameworks for our team to operate effectively at an increasing scale and complexity.

Disentangle cross-team dependencies to build consensus and deliver outcomes that are aligned with our objectives.

Ensure a high degree of quality in all projects, that processes are adopted and shared.

Socialize insights and advocate for change, including experiments/pilot strategies, roll out plans, measurement of impact, and communication planning.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.