Microsoft Looking For Community Engagement Manager (Higher Ed) at Redmond, WA Full Time

Wake up every morning and KNOW you are making a difference. Flipgrid is a free video discussion app from Microsoft that makes learning fun and empowering for over 100 million educators, learners, families, and organizations around the world. (Check out #FlipgridForAll on Twitter! And @FlipgridEvents)

We started with a mission of empowering every voice in the classroom and now we have a much larger vision: to make learning fun and empowering for everyone. We’re dedicated to getting people together around the things they love, so that we can all learn, make, discuss, share, and grow! We’re excited to see where you can help take us next!

We’re looking for creative problem solvers and diverse thinkers—people who care about adding to our team culture and engaging the community we serve. We believe that why we do things is as important as what we do. We’re looking for a team member who is creative, dedicated, startup-minded, and a life-long learner looking to create the future of learning at Microsoft. #OPGJOBS #FlipgridJobs #SocialLearningJobs

Responsibilities

We are looking for a Community Program Manager to join our Community team in amplifying and engaging our global Flipgrid community with a focus on the higher educational space.

Primary responsibilities include:
Building relationships and driving growth among educators and learners in higher education space

Document current higher education use cases and keep current with trends inside of this global community.

Engage with higher ed thought leaders and innovators as well as current higher ed Flipgrid users and learners.

Analyze other apps and ed tech products currently in this space.

Amplify the voice of our community by documenting and distributing Flipgrid community feedback, use cases, and insights in support of product design, development and marketing initiatives.

Support all Community team programs, including our educator Student Voice Ambassador program, community engagement events, and educator success programs.

Partner with Flipgrid and broader Microsoft product teams to represent and amplify the use cases and outcomes of the Flipgrid community.

Leverage analytics and data to identify new and improve existing community engagement programs.

Qualifications

Qualified candidates should have:
Knowledge of the higher ed landscape including student life, academics, administration, and alumni communities.

Experience working closely with or for a higher ed institution in a role that engaged with multiple communities.

Deep understanding of the landscape of higher education, both in the physical and digital space.

Curiosity about the future of higher ed and how Flipgrid can support its evolution.

Experience developing, fostering and championing relationships between platform and user communities

Proven track record of delivering results with positive customer impact

Inherent curiosity and insatiable drive to solve complex problems

Ability to lead cross-group collaboration with diverse stakeholders and build successful win/win working relationships

Ability to learn quickly, adapt, and innovate.

Excellent communication, collaboration, presentation, and organizational skills, including the ability to inspire team members and our community.

Spanish language skills are a plus

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.