Amazon.com Services LLC Looking For Asset Manager, Prime Video at Seattle, WA Full Time

Job summary

Help shape the future of digital entertainment with the Prime Video International team. Our mission is to change the way customers around the world consume video entertainment by offering – in every country – the broadest selection of premium video within a single experience, accessible across all devices. Our customers have unlimited access to thousands of titles, including award-winning Amazon Original Series and Movies like The Boys, Coming 2 America and Tom Clancy’s Jack Ryan, as well as add-on Channels like Starz and StackTV, and rent/buy movies. In this role you will support our Rest of World Business (ROW) serving customers across LATAM, Brazil, Canada, Australia, and our expanding international regions.

As Asset Manager for the Prime Video Marketing Creative Production & Operations team, you’ll champion best-practices, tools, standards, and processes required for operational excellence and a growing slate of the world’s best content. You will focus on trafficking and delivery of marketing assets created to entertain and inform customers about our growing slate of original series, movies and live events. You’ll work closely with our global counterparts, Campaign Managers, AV Producers and the Amazon Studios Content Operations team, to track the development and manage the trafficking and delivery of best-in-class trailers, artwork and metadata required to launch compelling Detail Pages for Amazon Original series and movies. You will take full ownership of supporting ROW delivery workflows, working backwards with stakeholders across multiple teams and organizations to avoid and overcome obstacles to on-time delivery. Your work directly impacts the viewing experience of customers around-the-world. You will strengthen relationships with cross-organizational stakeholders and third-party vendors and work closely with Product Managers to raise the bar and drive innovation for tools and processes used in your daily tactical work. The Asset Management arm of our team adds critical value by implementing repeatable processes and driving automation or standardization, building scalable mechanisms via process, tooling and facilitated meetings.

As an ideal candidate, you have experience managing and working cross functionally on high profile projects, and you will thrive in a fast-paced environment while innovating to revolutionize our marketing practice. This is an evolving business where creativity and drive can make a lasting impact. You will be successful in this role if you are highly analytical, resourceful, process focused, can work independently under time constraints, and have a proven track record of taking on end-to-end ownership and successfully delivering results.

The Asset Manager is:

• Responsible for the operational effectiveness and continuous improvement of globally scalable practices and solutions to support marketing campaigns
• A partner to the Global Marketing Team, including US, EU, Japan, and emerging markets, and to Creatives, Producers, and Campaign Management Leads
• An enabler of team throughput through asset management excellence
• A leader, bringing together stakeholders from different parts of the business to deliver for customers
• An innovator, proactively inventing and simplifying to improve upon legacy processes
• A quick learner, able to understand complex systems and orchestrate workflows rapidly
• A great communicator who can influence without authority and excels at providing detailed updates designed to drive projects forward
• An action-oriented, proactive problem-solver who is comfortable navigating ambiguity

Key job responsibilities

• Influence and educate Campaign Managers, Global and Local teams to adopt improved workflows and demonstrate improvements through established and new mechanisms and tooling
• Articulate international related uses cases and priorities to partner teams
• Define and deliver reporting metrics to maintain campaign health, achieve strategic goals, and support operational excellence
• Create SOPs, technical guidelines, and process documentation
• Ensure critical programs remain visible to stakeholders and dive deep where required to learn about each stakeholder’s perspectives and challenges, while maintaining a think big vantage point at all times
• Anticipate and mitigate challenges while ensuring updates on progress, relevant delays and implications are communicated to stakeholders
• Raise the quality bar and foster continual process improvements through routine post-mortem and collaborative feedback with cross-functional partners
• Manage raw and work-in-progress assets, uses, and related tools including owning projects and asset trafficking for some workstreams
• Oversee 3P service providers and related asset delivery workflows
• Manage complex projects and relationships with key stakeholders
• Collaborate with Asset Managers, business stakeholders, engineers, and technical support teams to deliver new features and services
• Experience working on or with large-scale, global creative campaigns
• Experience with asset management, design workflows, or partnering with creative teams
• Experience trafficking and delivering video and image files via digital supply chain
• Knowledge and understanding of deliverables and technical specs for streaming assets
• Experience working in creative services
• Experience educating non-technical stakeholders
• Extremely detail-oriented, organized and a team player
• Superior verbal and written communication skills
• Ability to manage multiple projects and meet aggressive delivery deadlines
• Comfortable independently solving problems
• Ability to multi-task in fast-paced, dynamic environment
• Bias towards ownership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.