Amazon Devices, and Services is an innovative research and development company that designs and engineers high-profile consumer electronics. We are known for creating the Kindle family of products, and groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. Working as part of the Quality Management Team, the Technical Training Special II engages cross functionally to lead the end-to-end delivery of the training program operating under an FDA regulated QMS.
Key job responsibilities
As a Complaint Specialist, you will ensure compliance to product complaints and the complaint handling system with the responsibility of timely complaint assessment and closure while collaborating with cross-functional teams such as Customer Service, Quality, Engineering, Logistics to facilitate the complaint handling process. In this role, you will:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.