Does the challenge and ownership that comes from supporting cross-functional projects and technology solutions for one of the largest online marketplaces excite you? Do you enjoy solving complex technical problems and delivering innovative, cutting edge solutions that allow a company to scale while protecting a unique culture that delivers a world class customer experience? Are you interested in innovation within the Human Resources discipline? Does driving automation, objectivity, scalability and positive candidate experience in the recruiting process excite you?
The Talent Assessment (TA) team builds and implements solutions which support Amazon’s global recruiting and selection process. As a member of TA’s operations team you will work closely with Industrial and Organizational Psychologists to support the development of new candidate assessment tools, Project Managers to support the implementation of these new solutions, and the Amazon business units that make up TA’s internal customer base. You will be responsible for becoming a subject matter expert on all country assessment workflows and integrations globally and assisting our user population in troubleshooting issues related to assessments. You will support the requirements gathering process, author new solutions in our assessment platform, execute testing plans and provide ongoing maintenance support.
The TA operations group supports a team of global Project Managers who own new solution development and deployment within the assessment space. As a critical member of the operations team, you will support internal communications, vendor coordination, configuration, testing, and troubleshooting.
The operations team owns QA, documentation, SOP development, continuous improvement and reporting. You will be expected to follow prescribed guidelines in all your work and/or help create these guidelines as we build and optimize TA’s infrastructure for maximum efficiency. A focus on quality, compliance, process improvement and attention to detail will be critical in all your work. A desire to take things apart to see how they work will be helpful, while trepidation in the face of new technology will be a non-starter. Working through ambiguity and simplifying complexity will be a daily challenge.
The role can be virtual or based at one of our regional office locations.
The pay range for this position in Colorado is $75,500- $88,000/year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.
Excellent written and verbal communication skills
Basic to intermediate MS Visio knowledge
Experience in test or QA
Basic project management skills
Technical troubleshooting experience
Knowledge of SQL
Recruiting, HR, call center or IT experience
Quantitative analytical capabilities
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.