Bachelor degree of in Mathematics, Statistics, Computer Science, Economic or other discipline
6+ year experience in Business Analyst or relevant
Strong SQL capability, 5+ year working experience on SQL development and optimization
Knowledge of AWS solutions and end to end pipeline building (datanet, cradle, sagemaker, etc)
Knowledge on Python or R in data science field
Good verbal and written communication skills. Strong stakeholder and project management skills
Strong ability to dealing with ambiguities
Job summary
Ring’s Community Support Ops Excellence Team is seeking a Sr Business Analyst to support insight generation, analytical solution building and pipeline establishment. This is an opportunity to help shape the business direction and analytical model of a rapidly growing organization with a growing global impact.
Key job responsibilities
Understand backend data structures, pipelines and warehouse architecture
Own entire data ecosystem and be the SME for all the different datasets, existing dashboards and cross functional solutions/applications
Work on statistical modeling techniques for various analysis
Metric generation/standardization and logic building
Cross functional collaboration with product, QA, ACES and program teams on various pain points and solve using data based insights
Collaborate internally and work on ML related problems as well. Hence knowledge of common ML techniques would be handy
Build and deploy solutions on AWS
Conduct Research based experiments and publish papers
Work on automation solutions using any scripting language
Generate insights for various complex business problems using customized scalable solutions
A day in the life
As a Sr Business Analyst, you will interact with Ring Devices platforms and datasets, understand the process flow and be pivotal to create the data ingestion pipelines, translate the data into insights and curate user stories. You will be interacting with various teams who deal with different ecosystems of the Ring Devices, and bring together all the data together to create lifecycle, experience and journey metrics of our customers and CS associates. The problem statements have lot of opportunities for experimentation and business value addition.
About the team
Ring’s mission is to help make neighborhoods safer. We believe that stronger communities are key to safer neighborhoods. That’s why we’re driven to create products that help customers protect what matters most at home and empower them to connect with their neighbors.
Master Degree in Mathematics, Statistics, Computer Science, Economic or other discipline
Experience on system solution development and ability on programming and developing IT solutions
Knowledge on ML/AI
About Ring
Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone – while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.