Amazon.com Services LLC Looking For Sr Manager, Marketing, B2B Payments and Lending at Seattle, WA Full Time

• 10+ years of marketing experience
• Proven analytical and quantitative skills with an ability to interpret data and metrics to create marketing strategies that activate customers throughout their lifecycle
• Deep understanding of customer segmentation and ability to create marketing programs that meet customer needs
• High attention to detail with an ability to organize, plan, prioritize, and meet deadlines
• Demonstrated ability to think strategically and execute methodically ambiguous situations

Job summary

The WW B2BP Marketing team supports all marketing efforts related to B2B payments products, including the small business credit card, B2B invoicing products and lending solutions. We focus on generating awareness, driving adoption and encouraging usage of the payment and invoicing products, and also support the education of customers on payment products/features usage in conjunction with other relevant B2B features and tools that improve their user experience.

We are looking for a talented, self-directed leader to help scale marketing initiatives and improve our capabilities to deliver demand generation programs for payment marketing programs worldwide. This marketing leader will help define the marketing capabilities roadmap and coordinate across key stakeholders to build solutions that improve marketing productivity and efficiency.

You will work with product, technology, finance, legal and operational partners to champion marketing programs from ideation to execution and participate in cross-team initiatives that improve the customer experience and revolutionize how business customers interact with Amazon. If you are organized, analytical, detailed oriented, and data driven, with experience delivering high-performing marketing programs, this is a great role for you.

Key job responsibilities

• Think Big to develop strategies that improve our go-to-market capabilities.
• Dive deep into product marketing efforts to find new opportunities to drive awareness and adoption of WW invoicing solutions.
• Invent & Simplify how our team uses a more refined approach to customer segmentation, personalized marketing content and channel delivery.
• Insist on Highest Standards to analyze performance of marketing channels and campaigns across the market, customer segment and lifecycle stages, seeking ways to improve performance and deliver insights to key stakeholders.
• Show Customer Obsession by consulting with stakeholder teams to use Voice of Customer and Customer Satisfaction research insights to impact marketing programs and collaborate with external and internal partners across businesses and functions to deliver results.
• Experience and/or understanding of B2B marketing best practices
• Experience with lending, payments and/or financial services marketing
• Written and verbal communication skills
• Interpersonal skills – decisive, action-oriented, and able to motivate and inspire others
• Experience working with cross-functional stakeholders (technical and non-technical) to deliver results
• Ability and willingness to operate autonomously, roll-up sleeves and execute to get the job done; general manager / owner mindset

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.