Amazon.com Services LLC Looking For Sr. TPM, Search Navigation, Amazon Search at Palo Alto, CA Full Time

• 5+ years of technical program management experience
• 7+ years of experience working directly with engineering teams
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience with end to end product delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience overseeing roadmap strategy and definition
• At least 3 years of recent domain experience in and/or direct exposure to any of the following: Machine Learning, Data Mining, Search, e-Commerce.
• Strong understanding of the software development processes and project planning/execution skills that include estimating and scheduling.
• Strong organizational and coordination skills along with multi-tasking capabilities to get things done in a fast-pace environment.
• Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations.
• Excellent business writing skills.

Job summary

The Amazon Search team creates powerful, customer-focused search solutions and technologies. Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Are you passionate about delighting customers and creating memorable shopping experiences? Are you looking for new challenges and solving hard problems while using top-notch technologies?Amazon Search is looking for a driven, customer-obsessed Senior Technical Program Manager to lead the delivery roadmap for Navigation features on the Search page.

Key job responsibilities

Our vision is to make navigation a seamless and consistent element in customer shopping journeys on Amazon, understanding refinement intent for all search queries, offering options that help customers narrow down search results, and explore new selections or related products.

As a Senior Technical Program Manager, you will be responsible for driving and delivering multiple complex projects simultaneously. In this role, you will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints. You will work closely with stakeholders across Search and various design, software, applied science and business teams to align drive a unified roadmap for Search Navigation from design through delivery.

This position involves regular communication with senior leadership on status, risks and change control and requires excellent technical, problem-solving, and communication skills as well as cross-team coordination and agile project management. The ideal candidate is a creative, demonstrated leader/manager with superior analytical abilities and passion to get the right things done.

• Master’s degree in Computer Science or related field.
• Experience communicating with customers, technical teams (science and engineering teams), and management to collect requirements, describe software product features, project plans and technical designs
• Strong sense of ownership, urgency, and drive. A willingness to roll up your sleeves and do what’s necessary to drive your projects to completion.
• A deep understanding of software development in a team, and a proven track record of shipping software quickly then iterating on the experience
• Ability to convey concepts and considerations to non-experts, and be comfortable presenting to senior leaders at Amazon.
• Strong professional etiquette and ability to resolve conflict.
• Ability to understand complex technical subjects, and technologies, highly scalable distributed systems.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.