Amazon Dev Center U.S., Inc. Looking For Sr. Technical Program Manager , CP Strategic Initiatives at Seattle, WA Full Time

5+ years of experience in program or project management

Experience using data and metrics to drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Job summary

AWS Commerce Platform is hiring a Technical Program Manager to drive a set of large scale, cross-team programs. As one of the foundational services within AWS, Commerce Platform is used by almost every AWS service to capture customer usage, calculate their bills, and deliver invoices. In this role, you will create reusable mechanisms to monitor, track, and audit the full breadth of initiatives for Commerce Platform. As a member of a new team looking across multiple pillars of the business, you will collaborate with a team of product owners and be expected to help senior leadership celebrate business wins and audit our key performance indicators.

The ideal candidate will be familiar with large scale billing and invoicing solutions with the ability to dive deep into problem areas. You don’t have to be able to solve every problem, but should be very comfortable finding someone who does. You’ll be required to learn about technical systems and their interconnections, while building relationships across multiple business leaders. You can dive deep into problems with data and create sustainable plans to monitor the team’s progress in solving them. You are an excellent communicator and are comfortable with ambiguity.

Key job responsibilities

As a program manager for Commerce Platform Strategic Initiatives, your responsibilities will include:

Building durable mechanisms for collecting feature roadmaps for customer presentations and internal operating plans

Preparing and presenting our Monthly Business Review (MBR) across all of the Commerce Platform Pillars

About the team

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

• Experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations
• Ability to communicate complex issues simply and convincingly to a wide range of audiences.
• Demonstrated track record of defining and delivering programs across very large teams

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.