Are you interested in joining our AWS Telecom Business Development team to drive Amazon Connect and related AWS service adoption and resell for communications service providers? We are expanding in a number of areas and our Telecom BD organization is looking for a seasoned and senior communications specialist with experience in delivery of contact center solutions and working with large customers world-wide.
Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? The ideal candidate will have a background in enterprise Contact Centers, and a passion for driving innovation into existing business and IT organizations, helping to change the world for the better by improving customer experiences.
Amazon Web Services is looking for Solutions Architects to help establish Amazon Connect and our AI/ML services as the market leader for Contact Center services. Amazon Connect was designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS.
This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS customer engagement services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex opportunities.
Key job responsibilities
A day in the life
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
About the team
Out team is creating and migrating large scale and compelling workloads on AWS. You will be engaging with and influencing technical teams requiring AWS expertise and in so doing will be making a significant impact on Amazon’s customers.
You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers.
Knowledge and/or experience in one or more of the following:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.