Bank of America Hiring for Card Treasury F&S SrSpec-Service-1 at Jacksonville, FL Full Time

Job Description:

Responsible for day to day servicing of Commercial and Large Corp Card clients, varying in complexity. Provides servicing assistance related to general inquiries and research related requests.

Key Responsibilities: Service and support of simple and complex requests/inquiries from external clients via phone channel with an in depth understanding of Commercial Card products used by clients.

Desired skills:

• 2-3 years previous experience working directly with clients in a Call Center environment.
• Self-starter and independent worker, ability to work with minimum supervision.
• Must have excellent written communication skills with demonstrated client focus.
• Superior follow through and initiative.
• Highly organized, adapt at time management, and problem/solving/analytical.
• Advanced skills within Microsoft applications.
• Must be client focused, a team player, with effective communication skills and professionalism through use of proper phone etiquette.
• Ability to exercise good judgement and sound-decision making skills a must.
• Must foster teamwork by helping to create and maintain strong morale: cooperate with team members to resolve problems and achieve goals.
• Ability to work in fast- paced, team environment.
• Microsoft Office, Excel proficiency.

Job Band:

H6

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

500