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Job Description:
Accountable for the successful initiation, planning, monitoring, control and closure of a program/project – defining program structure, leadership and establishing ownership and accountability
Establish governance routines and organize stakeholders to advance the program through proper governance
Ensure clearly defined responsibilities and accountabilities for project team members
Lead the content owners and subject matter experts through the analysis of present-state processes and pain points, developing approaches for defining potential solutions, proposing comprehensive business cases for improvement recommendations, and facilitating program launch
Engage appropriate partners to drive work and deliver against expected outcomes – creates transparency and ability to hold the partners, owners and subject matter experts accountable for that delivery utilizes pre-defined escalation paths when needed
Expert ability to use tools, facts and approaches to proactively manage the work, drive accountability and utilize escalation paths to ensure on time delivery of quality outcomes and full transparency of the work to all key stakeholders
Lead the programs in a manner that instills the accountability for sustainability with the Business / Owners and incorporates sustainability into the work to ensure when the program is closed, sustainability is accounted for and transitioned effectively to the owner
Identifies and escalates risks and issues
May directly manage team of project managers/leads
Required Skills:
5+ years of enterprise project/program management experience required, 7-10+ years preferred
Ability to translate strategic objectives into milestones and tasks, prioritize work and meet deadlines
Demonstrated ability to manage multiple project efforts simultaneously
Strong attention to detail with leadership, problem solving, and organizational skills
Demonstrated ability to communicate (written and verbal) with internal and external partners, and manage large-scale meetings
Ability to manage and shift priorities as needed
Process design, remediation, and improvement skills
Effective relationship management skills to gain buy-in, build consensus, and drive forward momentum
Strong risk and governance mindset
Proficient in Microsoft Office programs (Word, PowerPoint, Excel)
Excellent influencer and communicator and able to build and manage relationships with business partners across various teams
Desired Skills:
Previous experience within the Financial Services Industry preferred