CenterWell Home Health Looking For Community Liaison, Home Health at Nashville, TN Full Time

Description

Responsibilities

The Community Liaison is assigned and works with community type organizations, such as auxiliary groups, community and church senior groups and centers, chronic disease support groups, church ministries, etc., promoting education of home health services to the community and consumer audiences. This is a core sales position focused on community and direct to consumer customer channels, driving incremental admissions growth. Generally, aligned and supporting sales strategies to maximize sales deployment in the marketplace. Requires flexible work schedule and works under general direction

• Develops/maintains contact with key community and consumer organizations to provide ongoing updates on Company’s Home Health services and benefits available in a market to drive incremental admissions.
• Provides education programs and information for community-based referral sources within guidelines of company policy. Utilizes appropriate company resources to maintain and develop business opportunities. Maintains market awareness and prepares competitive updates.
• Complies with field activity documentation and reporting requirements through CRM.
• Actively participates in weekly branch sales/operation meeting, bringing relevant data, reports to meeting for review as well as information regarding opportunities and changes in the Ensures effective communication and collaboration with branch staff, Volunteer Manager, and field sales resources via weekly meetings.
• Compliance to technology processes and expectations.
• Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day.
• Abides by all operational compliance with internal controls and reporting.
• Actively participates with program in development of business and market growth plans.
• Develops and maintains positive relationships with community organizations, attends professional organization meetings, community events as appropriate.
• Adheres to and participates in Company’s mandatory HIPAA privacy program / practices, Business Ethics and Compliance programs / practices, and all Company policies and procedures.

Required Experience/Skills:

• Bachelors / Associates degree in Nursing or equivalent related healthcare experience & knowledge preferred.
• Minimum of 3-5 years professional sales experience. Additional related experience in the hospice and health care industry also preferred.
• Strong knowledge of home health and governmental home health regulations, Medicare/Medicaid eligibility requirements.
• Excellent presentation, customer service, organization, time management, and communication skills required
• Demonstrates the ability to work independently.
• Ability to appropriately represent Company service capabilities to the community and consumer audience
• Computer proficiency required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• This role requires full COVID-19 vaccination

Scheduled Weekly Hours

40