QualificationsMarketingSocial media marketingSalesCustomer relationship managementBachelor of ScienceBachelor’s degree
Account/Partner Manager Responsibilities:
Demonstrate a commitment to consultative sales in service of client goals
Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
Provide dedicated account management to strategic advertising clients and agencies
Develop and implement programs to improve the client/agency experience
Consult and coach clients & agencies to achieve greater results on Facebook
Troubleshoot and resolve issues in a timely manner
Identify opportunities to improve ad products and the customer experience
Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction
Work on initiatives with limited and defined scope and execute independently
Build proficiency and working knowledge of Facebook measurement solutions. Understand the value of our Facebook Identity
Interact with pod, team, and clients in operational and executional manner to get tasks done
Have a fundamental understanding of vertical(s)/market(s) industry and clients business model
Build and continue to refine your point of view on FB products through regular self education and discovery
Share knowledge with other team members
Exhibit curiosity – actively self teaches and seeks input from others
Prioritize book of business based on understanding of client needs
Minimum Qualifications:
2+ years of experience working in sales, marketing, or a client facing role
BA/BS degree or Facebook Social Media Marketing Professional Certification
Experience working and collaborating within a team
Preferred Qualifications:
Experience cultivating sales skills and client relationships
Entrepreneurial and experience dealing with ambiguity
Experience with digital media
Experience prioritizing and managing tasks within a fast paced environment
Experience working with or in support of diverse communities
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]