Facebook App Looking For Account/Partner Manager at Remote Full Time

The Account and Partner Management team is a sales team that is part of Facebook’s Global Business Group. This team is focused on helping small and medium sized businesses grow by optimizing their advertising across Facebook’s family of apps and services. Account and Partner Managers are directly responsible for building relationships and helping clients drive business results on Facebook through consultation, education, sales, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

Account/Partner Manager Responsibilities:
Demonstrate a commitment to consultative sales in service of client goals

Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

Provide dedicated account management to strategic advertising clients and agencies

Develop and implement programs to improve the client/agency experience

Consult and coach clients & agencies to achieve greater results on Facebook

Troubleshoot and resolve issues in a timely manner

Identify opportunities to improve ad products and the customer experience

Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction

Work on initiatives with limited and defined scope and execute independently

Build proficiency and working knowledge of Facebook measurement solutions. Understand the value of our Facebook Identity

Interact with pod, team, and clients in operational and executional manner to get tasks done

Have a fundamental understanding of vertical(s)/market(s) industry and clients business model

Build and continue to refine your point of view on FB products through regular self education and discovery

Share knowledge with other team members

Exhibit curiosity – actively self teaches and seeks input from others

Prioritize book of business based on understanding of client needs

Minimum Qualifications:
2+ years of experience working in sales, marketing, or a client facing role

BA/BS degree or Facebook Social Media Marketing Professional Certification

Experience working and collaborating within a team

Preferred Qualifications:
Experience cultivating sales skills and client relationships

Entrepreneurial and experience dealing with ambiguity

Experience with digital media

Experience prioritizing and managing tasks within a fast paced environment

Experience working with or in support of diverse communities

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].