Design Program Manager, Manager Responsibilities:
Ability to build meaningful cross-functional relationships.
Leverage relationships to inform problem solving and improve our design team’s focus and velocity. Manage Design Program Managers (DPMs) who are supporting key products.
Manage and grow the DPM team to support product groups across the Family of Apps as the team works collaboratively with other orgs.
Provide operational strategy for complex problems associated with a growing organization and limited design resources.
Choose the highest impact opportunities and execute. Ensure we are resourcing both the short-term needs as well as looking ahead and planning for the next big challenge across product design teams.
Develop lightweight, repeatable processes, standards, workflows and tools that keep the team nimble and successful in a culture that values moving fast and iterating quickly.
Act as a strategic partner to design leadership on large, complex problems and operational programs.
10+ years of experience in design operations or related fields establishing programs, supporting design teams, and developing relationships
2+ years of direct people management experience
Knowledge of design process and strategy
Experience in developing design standards and design operations
Experience working with external vendors, including sourcing and negotiating
Experience leading teams working with product or business teams from roadmapping through delivery
Experience working directly with product designers, UX researchers, and content strategists
Track record of influencing, defining and scaling complex company-wide product or business strategy in a fast-paced environment
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