Facebook App Looking For Enterprise Program Manager, Product Operations at Remote Full Time

The Enterprise Products team is seeking an experienced, insightful and forward-thinking Program Manager to identify, design and implement efficient and effective Product Operations programs. In this role, your primary responsibility will be to develop and facilitate sound program management practices in support of the Enterprise Products organization, including: scoping, initiating and managing programs and related project portfolios, providing program management support to application pillars, and effective management of a growing team of contingent support engineers and specialists. The ideal candidate will have a proven track record in managing complex programs, strategic and tactical execution of business processes, a good understanding of project management in critical environments, and strong working knowledge of an IT organization.

Enterprise Program Manager, Product Operations Responsibilities:

Build and maintain programs that drive strategic priorities from ideation to implementation, primarily through strong program management principles and hands-on leadership

Develop strong peer and stakeholder relationships, maintaining effective communication channels

Develop detailed analysis, plans, milestones, deliverables and overall status updates related to program management

Demonstrated record of problem-solving and analytical skills, including presentation skills to leadership

Promote automation and data analytics audit testing and innovate in new ways of executing projects to drive continuous auditing (e.g., monitoring/alerting)

Define requirements and specifications for supporting tooling, reporting and infrastructure

Promote thought leadership for new ideas and new ways of executing compliance initiatives with Enterprise Product’s products and infrastructure, drive continuous improvements in the delivery of operations

Scope and drive vendor managed services as appropriate, reducing compliance risk while maintaining business velocity and flexibility

Ensure standardization of support workflows and processes, supporting establishment of a dedicated production operations team across Enterprise Products application pillars

Manage Product Operations services to ensure compliance with core KPIs and SLAs, work cross functionally with stakeholders to review and improve business processes

Minimum Qualifications:
7+ years of experience in Project/Program Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space

5+ years of experience in defining and production system support organizations in partnership with IT Organizations

Experience leading global programs and projects, including hands-on project management of multiple concurrent projects

Experience with collaboration tools such as Microsoft 365, Google G suite, Quip, Dropbox and other Project Management tools in an enterprise environment

Experience with proprietary in-house built systems, information security, corporate systems (e.g., Oracle, Salesforce, Workday) and working with internet scale data reporting analysis

Preferred Qualifications:
Bachelor’s Degree in Computer Science, Business, Info Systems or Data Science

Experience with hands-on involvement solving technical problems

Experience with Oracle Fusion Cloud suite, BI tools like Incorta, Tableau, Project Management tools like Asana

Deep understanding of IT Operations, including a solid understanding of revenue and expense business processes and accounting flows, change management fundamentals and user account management across the application, database and OS tiers across various financial applications and technology stacks

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].