Facebook App Looking For Mixed Methods Researcher, Meta FinTech at Seattle, WA Full Time

Meta Financial Technologies (MFT) is a product group at Meta (previously Facebook) focused on building products to ensure that everyone, everywhere has access to the world’s financial system to accelerate financial inclusion and economic empowerment. Our Business team creates financial services and payments tools for advertisers, merchants and creators, with a focus on enhancing experiences for businesses and the customers they serve. Our work aims to understand the businesses and people who will use our products, gleaning insights to drive product direction and strategy. Our methods range from generative to evaluative, ethnography to experimentation, and involve close collaboration between researchers and our cross-functional partners. For this position, we are looking for experienced researchers with strong mixed method research skills. The right candidates will be excellent communicators, knowledgeable about product development and design, curious about the relationship between technology and society, comfortable in a fast-moving organization, excited to collaborate, and passionate about understanding and helping people. If this sounds like you, come join us as we work to solve complex and meaningful problems for people around the world!

Mixed Methods Researcher, Meta FinTech Responsibilities:
Work closely with product teams to identify important research questions

Generate insights that shape how product teams think about medium and long-term product strategy

Design and execute studies that address both user behavior and attitudes using a wide variety of qualitative and quantitative methods, and interpret analysis through the lens of UX, HCI, and social science

Collaborate closely with other researchers

Partner with product management, content design, design, data science, engineering, marketing, and other technical roles to conduct and share research

Act as a thought leader in the domain of research, while advocating for the people who could use our products

Communicate insights in creative and compelling ways

Minimum Qualifications:
B.A./B.S. in Computer Science, HCI, Psychology, Sociology, Anthropology, Information Science, Economics, Political Science, Mathematics, or a related field

3+ years of experience in applied product research

Knowledge of qualitative, quantitative and user-centered research methods (e.g., interviewing, ethnography, surveys, co-design, concept-testing, etc.)

Preferred Qualifications:
MA/MS/PhD in a human behavior related field (Computer Science, HCI, Psychology, Sociology, Anthropology, Information Science, Economics, Political Science, Mathematics, etc.)

Experience conducting research for global products

Experience working with vendors to execute research

Experience working with large-scale data in multi-method studies

Experience with survey design and response effects

Experience with applied statistics

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].