Facebook App Looking For Program Manager, Revenue Operations at Austin, TX

Meta is seeking a Program Manager for the NORAM Revenue Operations team. This individual will thrive in a challenging and fast-paced environment and are part of an atmosphere of constant improvement, where the way you do things today won’t necessarily be the same way you will be doing things one year from now. We believe we can always do better, by managing risk, scaling for growth and improving customer experience.In this position you will find yourself working with people that are talented, smart, and committed to driving financial and process improvements across order to cash. Four primary functions make up our OTC function – Credit, Billing, Collections and Cash Application. As a member of the Revenue Operations Team, you will be playing a critical role in shaping our processes and driving new programs in NORAM for the four functions above.The successful candidate will be a driven, energetic, self-starter, customer-oriented individual who has a history of cultivating collaborative cross-functional partnerships. The individual will be expected to demonstrate critical and creative problem-solving, lead projects and be solution oriented. The perfect candidate is also a results-oriented person who has demonstrated success in contributing to the growth and success of a business.

Responsibilities:
Independently plan, lead and execute projects and work-streams that drive alignment across the NORAM Revenue operation, facilitate decision making with cross functional teams and ensure our organization is effective, data-driven and impactful

Develop strong collaborative relationships with key stakeholders across Meta to strategically develop, implement and optimize our Revenue Operations projects in North America

Work with NORAM Revenue Operations Leads to develop and maintain our outsourcing strategy, and lead process optimization projects, and partner with Global team to streamline processes

Orchestrate NORAM Revenue Operations deliverables with peers, manager and global functions

Champion transformation projects or initiatives in the order-to-cash area as needed in North America

Minimum Qualifications:
BA/BS degree in business, or related field

Willingness to work independently and be self-motivated in a fast-paced, often ambiguous and rapidly changing environment, with large scale and process driven efficiencies, while managing multiple projects

Experience leading cross-functional projects, proven success in project management and exhibiting judgment in decision-making

Proven record in identifying opportunities, proposing alternative solutions, and successfully realizing benefits of those solutions through implementation

Effective planning, analytical, interpersonal and communication skills

Significant experience in process improvements and operational excellence

Experience working in and influencing global cross-functional teams

Experience influencing at a leadership level

Experience shifting priorities and acting proactively, while maintaining organization and control

Preferred Qualifications:
BA/BS degree in business, or related field

Willingness to work independently and be self-motivated in a fast-paced, often ambiguous and rapidly changing environment, with large scale and process driven efficiencies, while managing multiple projects

Experience leading cross-functional projects, proven success in project management and exhibiting judgment in decision-making

Proven record in identifying opportunities, proposing alternative solutions, and successfully realizing benefits of those solutions through implementation

Effective planning, analytical, interpersonal and communication skills

Significant experience in process improvements and operational excellence

Experience working in and influencing global cross-functional teams

Experience influencing at a leadership level

Experience shifting priorities and acting proactively, while maintaining organization and control

Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].