Facebook App Looking For Research Program Manager, Pillar at Boston, MA Full Time

Research Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable Researchers to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs as well as create, manage, and scale processes to support the growing team. You’ll utilize a full range of organizational and interpersonal skills to help our talented team operate at their highest and most effective level.

The ideal candidate is entrepreneurial, comfortable navigating ambiguous situations, able to facilitate our teams’ best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. This role requires project and program management experience and broad knowledge of research’s impact on product design and development. Communication skills, stakeholder management, the ability to manage complex logistics, and an organized approach are mandatory.

Research Program Manager, Pillar Responsibilities:
Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes

Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation

Partner with team leadership on establishing effective team communication, information distribution, and cross-team collaboration

Proactively manage expectations: define clear program roadmaps, provide frequent program updates, identify and communicate risks and adjustments, and ensure commitments are delivered

Support research planning and allocation by helping track, align and forecast team budget

Manage relationships with cross-functional partners, such as Design, Legal, and Policy

Support and execute special team projects that build culture and drive clarity of purpose

Provide flexible approaches that meet team needs, including the ability to move fast and make progress or navigate blocks quickly

Serve as a link to the Global Research Ops team, leveraging new processes or best practices when relevant and collaborating on programs specific to the team’s needs

Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress

Minimum Qualifications:
8+ years of relevant experience as a project or program manager

Experience with establishing programs and leading them end-to-end while scaling for growth

Experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations

Experience communicating with data to drive change

Track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

Experience being successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and experience identifying problems and proactively work towards solutions

Communication skills for interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences

Experience articulating a vision that inspires researchers and leadership

Preferred Qualifications:
Experience working directly with UX researchers, product designers, and/or content strategists

Experience working in vendor management

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].