Facebook App Looking For Travel Operations Analyst at San Francisco, CA

Meta is looking to hire a full-time Travel Operations team member to work within the Travel, Expense and Corporate Card (TEC) team. A successful candidate will be a key member of the team as we look to grow and innovate our travel program for the future. They will be expected to support Travel initiatives around employee experience, sustainability and vendor management. They must be able to analyze and forecast changes to the Travel program along with solving problems and communicating solutions between cross functional teams and vendors.

Strengthen the overall Travel, Expense, and Card (TEC) program by supporting operations for Travel processes, policies and systems

Act as a conduit between travel vendors (CWT), Concur, internal Enterprise Product team and TEC peers to triage, manage and solve issues

Collaborate with cross functional teams (Global Security, Global Mobility, Tax, Legal, Accounting, etc.) to ensure operational alignment on related policies and processes

Manage & continuously improve employee experience when interacting with agent teams and travel tools through help desks, Workplace, QA metrics, and surveys

Identify and implement travel process improvements to be delivered by Meta’s business process outsourcers

Lead and execute project specific communications to TEC peers, department (Source-to-Pay) leadership and travel focused Workplace groups

Facilitate the research and analysis of audit issues raised by external and internal audit

Assist in special projects and other duties as assigned relating to TEC

BA/BS

Knowledge of travel industry acumen and technology

Experience identifying travel operations process opportunities along with implementing improvements

Interpersonal experience, with a track record of working with business stakeholders

Demonstrated experience with analysis and problem solving

Change management and communication experience

Analytical experience, including Excel, PowerPoint, Tableau, ThoughtSpot

4+ years of Travel Operations or Travel Management Consulting experience

Experience with global management of TMC, card programs and/or expenses programs

Advanced knowledge in BI/Data analysis systems such as SQL or VBA

Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].