The role of Fulfillment Planner is an immediate impact and complex role, and it must be undertaken by someone who is capable of jumping into complex problems, driving cross-organizational collaboration, rolling up sleeves and getting hands dirty on systems and data, and ultimately delivering results with a tenacious passion for doing “what it takes”. The Fulfillment Planner for AR/VR will have ownership and autonomy to manage the relationship, process, and data flow between operations supply planning and our fulfillment teams and partners. The planner will work with Supply Planning, Channel Operations, Retail Sales, Direct to Consumer, Enterprise and Fulfillment Ops groups in order to develop balanced fulfillment execution plans at all channel levels and for all accounts within the channel. The Fulfillment Planner must understand and consider channel requirements and WOS target strategies and work cross functionally with fulfillment teams to identify and resolve challenges as required. Equally, the role will work closely with fulfillment operations to agree/align warehouse, logistics, pick/pack/ship plans with the required shipment plans. Successful execution in this role has a direct impact to customer in stock rates, OTD, fulfillment costs, warehouse utilization, capacity utilization, labor, etc.
Owns the relationship, process development, and data flow between supply planning and fulfillment operations – ensuring planning has the required inputs to properly balance demand & supply and fulfillment has the needed inputs to successfully manage pick/pack/ship operations.
Generate weekly and quarterly warehouse capacity and throughput capacity plans based on supply and demand projections for all distribution centers (DCs).
Manages, maintains and models the data flow between supply planning, channel operations, and logistics to ensure maximum inventory turnover and on-time delivery.
Manages weekly & monthly fulfillment planning reviews with regional DC fulfillment teams to ensure capacity plans meet supply and demand requirements.
Supports coordination with fulfillment teams with needed inventory transactions, rework and other value-added warehouse activities for all product families.
Leads a quarterly review of excess and obsolete FG inventory at the DC’s, including scrap requests with the Reverse Logistics team.
Delivering of key supply chain key performance indicators (KPI) associated with both the planning and fulfillment teams.
Experience with engaging with and extracting data from ERP systems (specifically regarding ATP, order management, allocations, and fulfillment).
Expert in Excel and PowerPoint. Experience retrieving insights/reports from data portals (Tableau, Business Intelligence hubs).
Proactive problem solving with communication and collaborative skills.
Experience in a startup or small-team entrepreneurial environment within a scaling business.
Experience influencing and driving decision-making through fact-based analysis and rationale.
Experience prioritizing and multi-tasking in a fast-paced environment.
Experience in close engagement and management of third party fulfillment partners
University BS or MS in supply chain, industrial engineering
Experience in Planning, Logistics or Fulfillment role, preferably in Consumer Electronics
Certification in materials management supply chain (e.g., APICS) preferred
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