GFiber Looking For Senior Direct Sales Representative, Residential at Durham, NC

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

Role Description

The Senior Door-to-Door Sales Representative for Google Fiber is responsible for increasing the number of active paid residential customers within a market. In this role, you will be responsible for increasing customer residential subscriptions through door-to-door sales. This role reports to the local Consumer Acquisitions Manager (CAM). Google Fiber brings Fiber To The Home internet. These units are primarily residential homes, but may include multiple dwelling units (MDUs).

In this role, you’ll:
Demonstrate consistent, long-term success in meeting/exceeding monthly growth goals, promoting Google Fiber’s internet, voice, and television services and growing the residential customer base.

Update Customer Relationship Management (CRM) platforms with relevant customer information, statuses, and notes. Build a pipeline through ongoing door-to-door interactions and conducting phone and/or email follow-up to facilitate agreements.

Partner and communicate with Google Fiber team members to ensure seamless, customer experiences.

Showcase knowledge of Google Fiber’s network and technical deployment, communicating its value to customers.

Assist managers in mentoring and training team members, fostering teamwork and community.

At a minimum we’d like you to have:
High School Diploma or G.E.D

1 year of experience in sales, account management, or customer service

Valid driver’s license

It’s preferred if you have:
2 years of experience with sales, strategic account management, or customer service

1 year of experience mentoring and training team members in a leadership capacity

Experience in Salesforce or other industry lead management software tools, managing long-term relationships, and meeting customer care success metrics

Ability to navigate ambiguity and be dependable

Ability to speak and write in Spanish fluently

Excellent communication skills

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Equal Employment Opportunity is The Law” (PDF).

To learn more about US requirements around COVID vaccination requirements for GFiber workspaces, read our Vaccination Entry Policy.