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Google Hiring for Agency Development Manager, Agency Sales, Google Customer Solutions at Redwood City, CA Full Time
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience
- 4 years of experience working with agencies, and building/managing executive relationships
- Ability to travel up to 20% of the time
- Ability to speak and write in English fluently
Preferred qualifications:
- Experience meeting goals within a sales portfolio and using sales techniques, including effective questioning, objection managing, and competitive selling
- Ability to lead and manage multiple projects simultaneously with a broad-range of internal and external constituents
- Ability to think strategically about complex issues, and develop recommendations and action plans
- Ability to influence others/agency partners through relationship building, thought leadership, and reliable solution recommendation
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) Sales teams are trusted advisors and competitive sellers who maintain a focus on customer success by bringing the best Google has to offer.
As the Agency Development Manager, you will provide the management, analytical, and leadership expertise required to drive overall business growth of our managed Google Customer Solutions agencies. You’ll focus on strengthening long-term relationships with our GCS agencies, driving scalable product adoption, and growth across the broader portfolio of agency-managed accounts. You will also develop the acquisition capabilities of assigned agencies in order to achieve business growth.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Deliver on assigned strategic business goals consistently, while prioritizing and delivering outstanding experiences to Google’s agency partners.
- Manage and strengthen primary agency relationships, including media planners and buyers, and focus on long-term growth through strategic agency-wide projects.
- Synchronize agency plans with an assigned agency team and internal cross-functional teams to further develop our managed agencies, including New Business Sales (NBS) counterparts.
- Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.
- Grow agency business by driving scalable product adoption and growth across a broader portfolio of accounts.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
