The Google Cloud Platform team helps customers transform and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Conversational AI Architect, you will contribute to Google’s innovations on the delivery of Contact Center AI (CCAI) solutions for our customers and partners. You will design new and innovative virtual agent solutions to enable digital transformation for our customers and Partners. You will co-develop virtual agent solutions with Google Partners, including Independent Software Vendors (ISVs), SaaS vendors and System Integrators (SIs). You will maintain close partnership with Google’s Cloud AI Engineering teams to build and constantly drive excellence in our products.
In addition, you will apply your virtual agent skills by working with Google’s most strategic Cloud customers. You will build conversational interfaces and virtual agents for customers using core Google products such as Dialogflow and Contact Center AI. You will be an engagement lead for strategic Google Cloud customers doing requirements gathering, program management, addressing customer feedback, and delivering virtual agent solutions.
Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.