Google Hiring for Customer Success Team Lead, Google Marketing Platform Partners at New York, NY Full Time
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in digital marketing, analytics, or advertising/marketing technology consulting.
- Experience in people management or leading a team toward shared goals.
Preferred qualifications:
- Experience providing account management in the online advertising space focused on guiding marketing technology, data strategy, and execution.
- Experience with Google’s GMP tools as well as Google Cloud products.
- Knowledge of online media business processes and advertising technologies including ad serving, rich media, DSP’s, and Ad Exchanges.
- Ability to work collaboratively in a team setting both internally and externally.
- Ability to lead a team with a broad perspective that can influence, secure resources and exercise flexibility and judgment in a complex, matrixed environment while balancing competing priorities.
- Excellent written and verbal communication skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Americas Platforms team is the Google Marketing Platform (GMP) Sales organization for Google Large Customer Sales (LCS) teams. This team drives sales strategy, go-to-market, and execution for all GMP technology to Google’s largest advertisers, partners and agencies.
Within the Platforms team is the Americas Partner Group whose mission is to build and manage an ecosystem of Marketing Partners who leverage Google products to harness data, technology, and media to build better customer insights and drive business outcomes for marketers. Team members are passionate about driving technology adoption and media investment at scale.
You will work to future-proof our Partners by ensuring they stay at the advanced leading edge of Google product capabilities. You are proactive and drive real impact via thought leadership, project management, problem solving, training, and communicating to ensure Google partners and agencies stay advanced with marketing technology for data collection, measurement, and media activation.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We’re uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google’s broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
- Ensure that partners get the most out of Google solutions and resources by focusing on client sophistication and maturity in data and tech strategy.
- Identify opportunities for new Google products and lead their implementation leveraging cross-functional resources.
- Provide supervision, mentorship, training, advice and career development to a team of Partner Customer Success Managers.
- Develop and implement team processes, communications, reporting, and forecasting functions.
- Work alongside Partner Head of Industries to develop strategic account plans, lead sales presentations, and quarterly business reviews for key strategic Google Marketing Platform partner accounts.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.