The gTech Users and Products Payments, Next Billion Users and Commerce (PNC) Products and Operations Excellence team’s mission is to ensure PNC products succeed by driving step-function improvements in cost, quality and customer experience. We focus on reducing the need for users to rely on consumer, merchant, and partner support, while also ensuring the best, most efficient experience when they do. We centralize and operate common processes to ensure an efficient, effective and aligned strategy across our PNC product engagements.
In this role, you’ll lead an organization focused on representing our users and partners, while collaborating closely with senior leaders across the cross-functional gTech and Product Area (PA) leadership teams team to deliver on the business strategy. You’ll keep the big picture in focus while reviewing the product and business challenges of your stakeholders, partners, and consumers. Finally, you’ll be a thought partner and an inspiring leader to your team, driving the organization to continuously influence product strategy, prioritize the highest impact projects, make data-driven recommendations, and create compelling business reviews for executive stakeholders.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.