Google Hiring for Manager, Sales Integrity, Google Customer Solutions at New York, NY Full Time
Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Redwood City, CA, USA; New York, NY, USA
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 6 years of relevant work experience in leading strategy and operations for organizations.
- Experience with managing or supervising a team.
- Experience influencing and communicating with executive stakeholders.
Preferred qualifications:
- MBA or equivalent practical experience working in strategy and operations, sales, and/or compliance/risk.
- Experience developing executive communications and designing a communications strategy.
- Experience managing a people agenda, building and fostering a team culture, and growing a diverse and inclusive team.
- Ability to engage, manage, and influence across levels and organizations.
- Problem-solver with a demonstrated ability to lead complex strategic and operational initiatives.
- Excellent communication skills.
About the job
The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.
The mission of the Google Customer Solutions (GCS) Central Strategy and Operations team (CSO) is to advance the cross-functional strategy, capabilities, and operations that enable GCS growth. Within the broader CSO organization, the Incentives and Integrity team plays a key role in influencing GCS sales rhythms by designing incentives, setting productivity goals, and deploying Google policies in a GCS-centric way. As the Manager of Sales Integrity, you will lead a team responsible for building an ethical selling sales culture that ensures fairness, promotes customer success, and mitigates legal exposure. Along with your team, you will define, implement, and enforce sales integrity expectations for our global salesforce, and partner cross-functionally to build scalable risk deterrence mechanisms. In this role, you will need to balance strategy and operations. You will work with your team to develop strategies and solutions that promote sales integrity. You will also work with executives and senior leaders across Sales, Finance, Internal Audit, and People Operations, to articulate and support the solutions you have developed.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Manage and coach a team of Sales Integrity Program Managers and Analysts, facilitating the design, launch, execution, and landing of Sales Integrity strategic priorities.
- Develop the Sales Integrity program strategy and manage key business planning inputs for the Sales Integrity team.
- Partner with Sales VPs and directors to help shape, launch, and land the strategic Sales Integrity priorities, and influence leadership via an executive communications strategy to engage with their teams in driving a culture of Sales Integrity.
- Drive project management and change management to launch and land innovative program changes with partner teams Regional Program teams, Vendor teams, tools, reporting, Product and Sales Activation, People Operations, Internal Audit, and go-to-market.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.