Please contact the Recruiter to learn more about the role’s timeline and process.
As the Managing Director of the North America Delivery Management team within Professional Services, you will bring your experience and thought leadership to build vision, mission, and strategy to drive exceptional delivery of transformational Cloud technology projects to enterprise customers.
You will work with a team of executive Cloud project and program managers, and will be responsible for managing delivery of multi-year programs with work-streams to customers across all industries. In this role, you will manage executive stakeholders (i.e., Global Service Integrators) who partner with Google to deliver to customers.
As a Managing Director, you will decrease risk in the Professional Services portfolio through program planning, scoping, resourcing, delivery assurance and verification, tracking and reporting, and risk/mitigation planning. You will report to the Cloud Customer Experience leadership team on account-level and organizational risks, and build your team to address these.
You will build out Project Management, Tools and Methods, and Quality Assurance teams to ensure that customer projects are thoroughly/consistently tracked against budget, value, margin, delivery milestones, and customer satisfaction goals. As a Managing Director, you will be responsible for developing processes that quickly identify and help resolve account issues before they escalate.
Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.