The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.
In this role, you will create a thriving and sustainable e-commerce ecosystem by helping quality merchants, large and small, succeed with Google and grow their business online, creating the best place for consumers to start their commerce journeys.
As a Merchant Enablement Manager, you will lead the merchant success work to understand the gaps and opportunities in the current platform, understanding deeply merchant needs and augmenting it with data and merchant feedback, to inform the product roadmap and priorities. You will work closely with cross-functional partners to identify and support new product features that should be piloted with relevant merchants, gathering feedback, impact and determine readiness for launch and adjustments required before scaling.
You will also develop ongoing feedback loops that are both quantitative and qualitative that help understand the merchants’ perspective at scale on an ongoing basis as well as identify new opportunities.
Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance our partners’ goals, and further Google’s mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.