Google Hiring for Policy Specialist, Knowledge Management, Legal Removals at Austin, TX Full Time
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of policy, operations, legal, or communications work experience.
Preferred qualifications:
- MBA, Master’s degree, PhD, or equivalent work experience.
- Experience working with one of the following: Internet technologies, related policy/regulatory environments/ challenges affecting the internet, free expression, online safety, and content moderation.
- Experience using data/technology to identify and solve complex business challenges or experience diagnosing operational pain points and leading efforts to reduce these issues.
- Experience working with, influencing, and negotiating with a broad array of cross-functional stakeholders.
- Knowledge or practical experience in the area of human rights.
About the job
As a Policy Specialist, you are key to ensuring the success of your team by creating and improving processes, analyzing and creating policies with supporting documentation, and coordinating communications across the team. You will join a team responsible for setting a strategy for Legal Removals’ standards and infrastructure and for influencing cross-functional stakeholders. This may include developing and launching policies and processes to scale requirements from upcoming legislation regarding content moderation issues. You’ll also handle legal removal requests (including government requests) from receipt to resolution, which entails reviewing and processing online content based on internal policy.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Analyze policy and legal challenges facing technology platforms and make recommendations on how to address them. Partner with technical teams to drive and coordinate the development and maintenance of Legal Removals tools and processes.
- Develop, launch, and enforce scalable policies and processes for handling legal removals requests with a focus on standards and infrastructure across regions and product areas.
- Serve as a strategic advisor/liaison to cross-functional stakeholders, including Legal, Public Policy, Trust & Safety, and Engineering.
- Engage and communicate with users, governments, and other internal/external stakeholders on policy issues, and resolve high-profile policy escalations to ensure legal policy analysis and recommendations consider all perspectives.
- Review or be exposed to sensitive content that may involve occasional coverage rotations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.