Google Hiring for Program Manger, Training Excellence, Learning Management System at East Portland, OR Full Time
Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Portland, OR, USA; Atlanta, GA, USA; Sunnyvale, CA, USA
Minimum qualifications:
- Bachelor’s degree in a technical discipline or equivalent practical experience.
- Experience leading projects to implementation with cross-functional teams.
- Experience using Google Workspace, and experience with course authoring tools and learning management systems.
- Ability to travel up to 15% of the time.
Preferred qualifications:
- 3 years of experience with the Intellum LMS.
- Experience with setting up LMS activities, including scheduled sessions and resource uploads.
- Ability to optimize Learning and Development (L&D) activities to leverage platform functionality, personalization, and automation.
- Detailed skills in developing and maintain customized reports measuring progress towards site objectives including: user engagement, content currency, enrollment status, and develop custom reports.
About the job
Google’s projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You’re equally at home explaining your team’s analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
As the Program Manager for Learning Management System (LMS) on Data Center’s (GDC) Training Excellence team, you will be responsible for managing our learning platform, providing daily support as well as keeping the ongoing operations of our LMS stable. In other words, you will define user roles, creating learning courses; collaborate to define, maintain, and socialize the LMS vision for the global training program; coordinate with Global, Regional, and local Training Program Managers, points of contact and subject matter experts in the development of fleet-wide, regional and site-specific curriculum; and identify key training needs for each site and map specific requirements for local deployment. Finally, you will monitor user interactions with the site and act as the primary point of contact with help desk support to include communicating updates on any issues to key stakeholders.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Audit and clean up the activities, topics, and groups. Drive for excellent LMS consistency and leverage platform functionality for automation and efficiency.
- Manage user app based notifications and communications to include platform enrollments.
- Ensure consistent use of branding and intuitive navigation across the LMS.
- Create and maintain automated user data integrations.
- Update user data as needed to include primary and subdomain users, including the optimization group of user accounts for content access and reporting.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.