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Google Hiring for Quantitative Analyst, Trust and Safety, Scaled Operations Quality at New York, NY Full Time

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; New York, NY, USA; Atlanta, GA, USA.

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience
  • 5 years of experience working with data

Preferred qualifications:

  • Master’ degree in Statistics, Math, Physics, Economics, or other quantitative disciplines
  • Experience checking and peer reviewing code (e.g., SQL scripts)
  • Experience mentoring others on how to apply mathematical and statistical methods to business problems
  • Knowledge of and ability to apply statistical concepts
  • Ability to build data structures and analytical processes for scale
  • Ability to communicate and influence executive leadership by creating insights from data and presenting clear recommendations

About the job

As a team, we define how to measure the quality of manual reviews, build out monitoring tools and processes for the same, and ensure that emerging quality issues are detected in a timely manner. When quality issues surface, we initiate and facilitate RCCAs (root cause and corrective action analyses). We represent Trust and Safety in front of cross-functional partners, to build transparency around and trust in our quality management processes.

As a member of our team, you will have the opportunity to influence the Trust and Safety approach to quality assurance. Your focus will be on bringing statistics to the work we do and ensuring that we build a scalable framework. In addition, you will be evolving the use of all the data we have at our disposal, setting the Trust and Safety industry standard for how to leverage data in the context of quality assurance.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.


Responsibilities

  • Leverage the data generated by performing causal analyses, quantifying impact of corrective actions implemented, and understanding the relationship between quality and other business metrics
  • Design and build the metrics and monitoring tools required to proactively detect any quality-related issues
  • Design sampling and data infrastructure for scalability and influence how data is structured and stored, to enable fast and seamless insights generation across the extended workforces
  • Own quality metrics definitions and ensure that these are statistically sound and methodologically consistent
  • Develop statistical strategies

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Job Overview

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  • Job Title: Google Hiring for Quantitative Analyst, Trust and Safety, Scaled Operations Quality at New York, NY