Chrome’s mission is to empower anyone to create and access information freely by making computing fast, secure, simple, and intelligent. The Google Chrome OS Commercial team is on the front lines of growing Chrome OS adoption across Enterprise and Education.
As a Scaled Growth Program Manager, you’ll be the only Program Manager dedicated to evaluating the scaled management of our existing customer-base and defining engagement strategy for the future on a global level.
You will be responsible for understanding and defining how to most effectively grow our relationships with existing customers. You’ll be responsible for documenting the current state of engagement partnering with cross-functional teams and likely leading some direct customer management to gain strategic insights.
You will build strategic programs for the scaled segment with the goal of minimizing customer churn and maximizing growth with existing customers. Your goal will be to map out and lead short, mid, long term programmatic changes leaning on the partner ecosystem, available automation, and business intelligence to inform a sustainable and scalable solution, built on customer success.
You’ll be responsible for working with Marketing, Partner Sales, Partner Programs, and Product teams in designing scaled solutions to business/customer pain points, in support of building a sustainable growth journey for customers across all regions. You’ll have a highly engaged team to partner with, but will need your creative skills to grow and transform the business.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.