Google Hiring for Senior Category Manager, Sales and Customer Support at New York, NY Full Time
Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Chicago, IL, USA; New York, NY, USA
Minimum qualifications:
- Master’s degree in a technical field or MBA.
- Experience in business and process consulting, stakeholder engagement, and data management.
- Experience in category management, process design, project management, supplier management, technology utilization, and financial, market, supplier, and cost driver analysis.
- Experience in the Technology Industry working on cross-functional or global teams.
Preferred qualifications:
- Experience supporting initiatives from strategy to execution.
- Experience delivering results while managing multiple tasks.
- Strong analytical, problem solving, and communication skills.
About the job
Our organization fosters a culture of collaboration and innovation while providing opportunities for ongoing career growth and development. As a Category Manager, you will partner closely with key stakeholders to help shape and implement procurement strategies. The Sales and Customer Support Category Team is responsible for developing and driving holistic category strategies, managing stakeholder relationships, and bringing excellence to Google-wide sourcing, supplier, and contract management.
In this role, you will work in a team environment that is high-growth, fast moving, and constantly changing. You will embrace ambiguity and collaborate across teams to develop approaches and solve complex business problems. As a Category Manager, you will support operational excellence while being part of an environment where team members can grow, learn, do their best work, and feel appreciated.
Responsibilities
- Develop should cost and total cost of ownership models for the category and ensure the alignment of category plans and strategies to business priorities and functional objectives.
- Support management of strong partnerships with key budget owners, product areas, functional stakeholders, and strategic suppliers.
- Be part of multiple cross-functional teams executing major category initiatives and ensure delivery of maximum value across the end-to-end procurement process.
- Be the expert on industry developments including developing strategies for the application of tools and systems, smart customer journeys, omni-channel support, self service, advance analytics, automation, and artificial intelligence and intelligent virtual agents.
- Contribute to the compliance tracking of category specific policies and performance metrics, and support the translation of rapidly evolving category market trends and leading practices into opportunities.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.