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Google Hiring for Senior UX Program Manager, UX Programs and Operations at New York, NY Full Time
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Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
In-office locations: Mountain View, CA, USA; New York, NY, USA; Seattle, WA, USA.
Remote location(s): United States.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience
- 10 years of experience in UX programs and operations or a related field
- Experience in program management in design or UX organizations
- Experience with UX design, user research, and/or user-centered development tools and processes
Preferred qualifications:
- Experience in leadership and driving transformational efforts across large-scale organizations
- Ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization
- Ability to effectively work across organizational boundaries to define, manage, and prioritize work
- Knowledge of project management software, spreadsheets, and online documents (i.e. Docs)
- Excellent communication, presentation, and analytical skills
About the job
At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
Additional Information
(Colorado only*) Minimum salary of $163,000 + bonus + equity + benefits.
(Colorado only*) Minimum salary of $163,000 + bonus + equity + benefits.
- Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
Responsibilities
- Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions.
- Utilize understanding of the UX craft, methodologies, and/or analytics to build programs that scale across teams and allow UX specialists to do their best work.
- Act as a representative for UX in cross-functional collaborations with Engineering and Product Management (PM) teams, connecting groups and making sure interdependencies are understood and planned for.
- Identify team needs with regard to process, tools, documentation, and asset management, driving necessary changes to make sure UX teams are working at optimum efficiency.
- Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
