Google Hiring for Technical Operations Manager, Corporate Engineering at Austin, TX Full Time
Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Sunnyvale, CA, USA; Austin, TX, USA
Minimum qualifications:
- Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
- 5 years of technical experience.
- 2 years of experience managing a team of engineering and/or technical operations professionals.
- Experience designing, developing, or troubleshooting operating system, networking, and database technologies.
Preferred qualifications:
- 5 years of experience building teams, as well as hiring and developing people.
- Experience in leading and coaching teams effectively through periods of ambiguity and change.
- Experience identifying opportunities to improve team efficiency and effectiveness through automation.
- Ability to adjust to rapidly changing technology and make decisions with limited information.
- Ability to multi-task, prioritize, and manage across multiple, often time-sensitive initiatives.
- Exceptional organizational, communication, leadership, and customer service skills.
About the job
Technical support for a technology company is a big task. As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running. Your team provides the front line user support for all of our internal tools and technologies. Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen.
You are a leader with experience recruiting, developing, and guiding teams of engineering and operations professionals. You bring a passion for technology, and use that passion to encourage users to adopt cloud-based computing and mobile technologies. You have a solid technical foundation and the flexibility, talent, and aptitude to learn new technologies and lead a variety of distributed projects and teams across an organization.
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to take on some of technology’s greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
Responsibilities
- Inspire, grow, and develop talented individuals while providing vision and setting direction for the team and lead through outcomes.
- Collaborate well with partner teams to achieve shared objectives, provide strategic insight, and lead continuous improvement efforts in customer service and operations.
- Cultivate results by tracking key operational metrics, identifying process improvement opportunities, and delivering on strategic initiatives.
- Oversee the design and operation of various cloud-based services, systems, and applications.
- Lead hiring and career development for a team of professionals across a variety of technical disciplines.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.