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Google Looking for Account Manager, Google Customer Solutions at Gurgaon, Haryana, India Full Time
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience in sales, advertising, account management, or marketing.
Preferred qualifications:
- MBA, Master’s degree in Management, or equivalent practical experience.
- Experience in managing and customizing experience to a customer base.
- Experience in account optimization, and knowledge of Google Ads.
- Ability to lead, motivate, and work well with others.
- Ability to multi-task and manage multiple projects at a time while paying attention to detail.
- Excellent communication and presentation skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an Account Manager, you will work with advertisers to shape their business growth, build relationships, and drive scalable product adoption. In this role, you will anticipate how decisions are made and explore and uncover the business needs of customers while understanding how a range of product offerings can grow their business.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Manage a portfolio of customers alongside account managers to deliver against goals, while prioritizing and delivering a positive experience to customers.
- Establish credibility and act as a trusted consultant to expand advertising investments, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for sustainable business growth.
- Drive business growth, partnerships, business planning/strategy, review, and education for customers.
- Drive customer growth and contribute to overall team success.
- Partner with cross-functional teams to enable customer growth.
