QualificationsAnalysis skillsCustomer supportCommunication skillsAccount managementBusiness developmentBachelor’s degree
Preferred qualifications:
Experience working cross-functionally in a large organization
Experience in business development, customer relationships, and consultation within the media industry
Knowledge of digital tactics, for search and performance tactics
Ability to work collaboratively on projects in a cross-functional team setting, both internally and externally
Excellent customer service, communication, presentation, and creative problem-solving skills
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an Account Manager, you will work in a cross-functional capacity across varied portfolio of businesses. You will have the opportunity to work with clients locally and collaborate with colleagues across the world. You’ll act as an advisor and consultant, as well as a client advocate within Google. You will be proactive and able to multi-task in a fast-paced environment. You’ll also be highly business-focused, with the ability to help to expand and deepen client relationships. You’ll act as an advisor and consultant, as well as a client advocate within Google.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We’re uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google’s broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
Provide excellent customer service to Google’s advertisers. Identify and solve client problems proactively and creatively.
Learn and work with Google’s ongoing development of advertiser products to maximize client campaign results.
Ability to work towards strategic goals in a fast paced environment and a commitment to client services.
Work closely with high value agencies and clients, to help them get the best out of each campaign planned.
Improve on clients’ advertising investments by working closely with them in a consultative role.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.