Google Looking For Account Strategist Manager, Mid-Market Sales, Google Customer Solutions at New York, NY Full Time

Minimum qualifications:
Bachelor’s degree or equivalent practical experience.

6 years of experience in sales in technology, advertising, and/or internet.

Experience leading a sales team.

Preferred qualifications:
MBA.

Experience in digital marketing with platforms, agencies, and partners.

Experience in building relationships with internal and external stakeholders.

Knowledge of digital media and working with teams globally.

Ability to influence team members and manage stakeholders.

Excellent analytical, problem-solving, and people management skills.

About the job

As an Account Strategist Manager, you will lead an account strategist team to use consultative skills to understand our advertisers’ needs and deliver measurable solutions that grow their businesses. You will partner with the Head of Mid-Market Sales to set strategic objectives and run the daily operations for the business. You will help your teams and take initiative to partner directly with clients to deliver solutions.

Google Customer Solutions (GCS) teams are trusted advisors who maintain a focus on customer success. Engaging with executives on the client side, you will help the Account Strategists set the strategy for our customers and their businesses.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

Lead the management, operations, training, and support of a team of Mid-Market Account Strategists to ensure improved business growth, client satisfaction, and enhanced portfolio health.

Work with the Head of Mid-Market Sales to ensure collaboration between the Lead Account Strategists and Account Strategists and align on global Google Customer Solutions priorities.

Build client relationships through meetings and speaking engagements.

Deliver business growth, engagement, and client satisfaction goals for a portfolio of Google Customer Solutions clients in your assigned market. Work with the Account Strategist to build and actively manage an effective long-term client planning process with clients.

Define client interaction (e.g., automation, first-party data, customer lifetime value, Customer Relationship Management analysis and integrations, etc.) and develop the necessary infrastructure/processes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.