QualificationsCommunication skillsHospitalityAnalyticsRelationship managementFacilities managementBachelor’s degree
Experience in strategic and operational real estate/facilities management, workplace services, or hospitality
Experience influencing stakeholders through leveraging relationships, expertise, and data
Ability to work in a collaborative environment
Ability to bring innovative solutions to complex problems
Ability to manage multiple requests and work in a fast-paced environment
Excellent written and verbal communication, organizational, and client/relationship management skills with outstanding attention to detail
About the job
As a Cloud Business Partner (BP) within Real Estate and Workplace Services (REWS), you will provide customer service to the business. You’ll partner with the REWS Business Partner team to provide clear communication to Google’s Product Area leadership and extended teams. You will work with REWS program managers who own workplace services and strategies, providing support and insight to teams who manage our vendor partners that deliver and maintain workspaces and services that positively impact Googlers’ performance and productivity. You’ll build trust in difficult situations, provide insight for making decisions where trade-offs are needed, and proactively work to keep information circulating so that REWS can intelligently support evolving business needs and set appropriate expectations.
You will partner with both REWS and our internal/external business partners, including Finance, Food Services, Facilities Operations, and Central Services to ensure there is alignment, collaboration, and transparent communication on all projects and daily operations.
You will be a key REWS point of contact seen for Googlers in your assigned product area. You’ll bring critical thinking to allow you to extract actionable insights from interactions with Googlers, suggesting solutions that support day-to-day operational execution of flexible facilities services to accommodate our businesses. You will share best practices, find efficiencies, and support the implementation of innovative programs that help REWS scale with Google’s growth and differentiated services.
The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work – from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where Google and our employees can thrive.
Demonstrate executive presence to build relationships, educate, and influence business leaders.
Prepare and deliver timely, relevant, thorough, and tailored communication that balances the needs of the business with the solutions and timeframe that REWS can provide.
Lead a team to adapt to changing needs, proactively resource, and balance short-term goals and long-term strategy of the business with REWS priorities.
Leverage expertise and in-depth knowledge from across multiple REWS’ subject matter experts to act as a single point of contact to product area leaders for REWS-related strategy and execution.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.