QualificationsCommunication skillsResearchUXProduct managementBachelor’s degree
15 years of experience in UX research, design, and/or strategy at technology companies.
Experience with quantitative and qualitative methodologies.
Experience collaborating with leadership and executives across functions.
Experience developing and leading UX teams to discover and deliver products.
Bachelor’s degree or higher-level degree in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or a related field.
20 years of experience establishing insight-driven UX in enterprise organizations, regulated companies, and/or security startups.
Ability to build a multi-stream research agenda that drives user empathy across a large organization.
Ability to articulate positions, negotiate, advocate for research, and represent research insights.
Excellent communication skills.
About the job
Companies around the world are increasingly relying on the cloud to power their businesses and discover even more meaning in their data. A fundamental need those enterprises have is to be more fortified than ever before – something the Google Cloud Platform (GCP) Security User Experience (UX) team works towards every day.
Our UX team works on modern security challenges in the cloud. We create adaptive security capabilities that protect our customers so they can focus on what matters most – delivering the best experiences to their customers.
As a Director for UX Research on this team, you will help grow and evolve the research practice, influence our roadmap, and lead the team from insight to action. You will establish Security research direction for Google Cloud, empower researchers, and deliver research-driven impacts across all of Google Cloud’s Security portfolios.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Provide leadership, direction, and mentorship for a team of outstanding UX Researchers. Amplify or evolve how UX Research is defining user experiences that balance invisible security with tangible controls.
Build strong relationships across Product Management and Engineering to inform direction with research insights, so we always prioritize and ship experiences that delight our customers.
Collect and synthesize data related to user needs and the product landscape through foundational, generative, iterative, and evaluative research methods.
Consider how best to address customer requests through existing platforms, products, and environments that enterprise end-users already work in every day.
Inspire your team and partners to work on opportunities and constraints to move towards making Google Cloud Platform a security/privacy differentiator.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.