Job DetailsFull-timeEstimated: $79,000 – $110,000 a year17 hours ago
Experience conducting workplace concern intakes and/or investigations
Experience with stakeholder management in a global organization
Ability to successfully work across different identities and apply an intersectional lens in daily work and interactions (e.g., race, gender, etc.)
Ability to operate with empathy, and diffuse/de-escalate challenging conversations/situations
About the job
As a part of the Googler Experience team within People Operations, we are a forward thinking Employee Relations team that relies on both our subject matter expertise and empathy to help make a better Google by being there for Googlers in the moments that matter most. We conduct thorough and timely investigations into allegations of violations of Google HR policies and review and advise on other workplace concerns to ensure fair treatment of all Googlers. As a team, we apply an intersectional framework and consider how race, gender, other protected classes, power and privilege are at play at all times. We support the learning and development of each member of our team and provide both training and practical experience to support the cultivation of employee relations expertise.
In this role, you will rely on your expertise in applicable employment law and best practices to interpret and apply Google policy to provide consultative services to aid in the resolution of workplace concerns.
Great just isn’t good enough for our People Operations team (known elsewhere as “Human Resources”). We bring the world’s most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.
Advise on and resolve workplace concerns to ensure fair treatment of all Googlers. Workplace concerns include, but are not limited to, allegations of unfairness in the performance review, promotion, reorganization, pay and level processes and standards of conduct concerns that can be resolved through coaching, conflict resolution or alternative dispute resolution.
Identify workplace concerns that may rise to the level of policy violations and partner with Employee Relations investigators for advice and to determine if investigation is necessary.
Provide support to Partner Investigations (i.e. Ethics & Compliance, Internal Audit, Global Investigations), which may include note taking, advising and drafting and delivering discipline.
De-escalate and resolve matters as appropriate using empathetic listening and conflict resolution skills.
Communicate clear guidance and coaching to Googlers, People Operations (POps) partners and management and influence as necessary.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.