Google Looking For Global Product Lead, Reporting, Google Customer Solutions at Los Angeles, CA Full Time

Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Redwood City, CA, USA; Los Angeles, CA, USA

Minimum qualifications:
Bachelor’s degree in a quantitative field (e.g., Engineering, Computer Science, Mathematics, Physics, Statistics, Economics, Finance) or equivalent practical experience.

4 years of experience in product management, management consulting, or equivalent project management experience in technology.

Experience influencing Product Management/Engineering teams, senior leadership, and cross-functional stakeholders.

Preferred qualifications:
Experience manipulating data sets using SQL and a passion for analyzing datasets and converting them into insights to drive decisions.

Ability to speak to technical/business stakeholders and users and interact at all levels of the organization.

Demonstrated flexibility and ability to work in a fast-changing environment.

Distinctive problem solving and analytical skills with the ability to define problems and identify potential solutions.

Proven project management, relationship management, and change management skills.

About the job

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Within Revenue Strategy and Operations (RSO), as Global Product Lead, your team’s mission is to empower Google Customer Solutions (GCS) to grow customers globally by delivering exceptional solutions through technology and operational excellence. You will do this by partnering closely and building trust with GCS business and technology teams and delivering excellent products/solutions for our users. We are laser-focused on aligning company priorities with day-to-day operations, and helping evolve early stage ideas into future feature initiatives.

You will partner closely with our RSO Leads to deeply understand user pain points, form business requirements and prioritize solutions to influence the direction of product development. This is truly a cross-functional role where you’ll be given significant responsibility and the ability to drive growth across all facets of a GCS team through technology. You will also play a key role in training development and larger deployments globally.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

Develop deep product understanding and garner impactful product insights, workflows, sales/marketing processes, and the strategic initiatives of the business.

Gather and prioritize feature development/requirements; identify gaps in current tools and infrastructure, prioritizing and crafting business cases to validate importance of new features; articulate business requirements clearly to our Product Management and Engineering teams and influence the quarterly/annual roadmap to address them.

Exercise strategic thinking; articulate a vision for your area to drive an overall roadmap.

Partner cross-functionally to understand business needs, build consensus, and communicate needs; collaborate with product teams on design sprints, Product Requirement Documents, Business Requirement Documents, and product/sales pilots.

Develop a launch plan, identifying risks and managing new product/feature launches including communications, training, and assisting with product readiness testing on an as-needed basis.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.