Google Looking For Head of Continuous Improvement, Server Operations at Atlanta, GA Full Time

Minimum qualifications:
10 years of experience leading supply chain organizations, continuous improvement methodologies, and tools to enable transformation

Experience working across operations, finance, and product teams

Experience leading deployment, planning, and developing strategy/plans

Experience in data center server operations

Preferred qualifications:
Certifications/qualifications in continuous improvement methodology

Ability to lead through a combination of influence and inspiration

Ability to lead and inspire in a large multi-level and diverse organization

About the job

The Server Operations team monitors the physical and network infrastructure behind Google’s technology and is responsible for keeping the servers, networks, and logistics processes in Google’s global fleet of data centers running smoothly and efficiently. We strive to be diverse, creative, team-oriented technicians, and managers working daily to operate systems in Google’s data centers, changing the outlook of contemporary computing.

As the Head of Continuous Improvement, you will lead and shape the continual improvement strategies and execution for North and South America Data Centers by ensuring processes, and programs are aligned. You will provide coaching and development at the enterprise level and leverage industry knowledge to ensure the organization delivers leading-edge results. You will oversee a high performance organization that places the customer at the center of all supply chain decisions by providing clarity, strategic thought leadership, and setting high expectations when delivering results. You will identify emerging trends to ensure the organization has the right customer experience to address improvements needed aligned to the business model and user expectations; inspiring and creating an environment that grows continuous improvement throughout the organization.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Design and drive full implementation of a pillar network across the organization to enable accelerated continual improvement actions to deliver performance.

Develop continuous improvement strategies, best practices, and standards for the organization’s integrated supply chain.

Coach and develop the organization to find solutions by eliminating barriers across the network to drive sustained improvement, leveraging continuous/lean methodology, and tools.

Drive collaboration and standardization strategy in critical work processes across the organization.

Own the organization development of performance plans, review and improvement process, following the plan, do, check, act cycle (PDCA).

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.