QualificationsChange managementProject managementCommunication skillsTeam managementManagementBachelor’s degree
Minimum qualifications:
Bachelor’s degree or equivalent practical experience
10 years of experience in internal and executive communications with technology products or services
4 years of experience in team management
Preferred qualifications:
4 years of experience in high-impact communications execution, including leading the communications program for a large organization
Experience with change management in complex, fast-changing organizations
Ability to plan, work calmly, and maintain good judgment and execute on multiple projects simultaneously in an organized manner
Ability to drive consensus across a diverse set of stakeholders, including executive leadership
Ability to maintain attention to detail, be an effective team player, meet project deadlines, and lead efforts across disciplines
Excellent verbal and written communication and project management skills
About the job
As a member of the Executive and Internal Communications team, you will be part of a team which produces employee communications and events for Google executives. You will work with members of your internal client team on communications initiatives, projects and programs. You will support the work of the team to create strategic communications campaigns, come up with innovative ways to engage employees that are in tune with Google’s culture, write communications, business update presentations and talking points. You will also collaborate with internal partners as needed across functions (PR, Policy, Legal, HR, Operations, etc.) and geographies.
The Global Business and Operations Organization (GBO) Internal Communications team partners with GBO management to inform, inspire, and engage GBO employees globally with stories of purpose, progress, and hope, reinforcing how the team and Google’s innovation are enabling customer and partner success.
In this role, you’ll support the Americas Large Customer Sales (ALCS) leader to help develop and execute strategic executives and change communications. You’ll write compelling messages, create thoughtful presentations for internal meetings, and find innovative ways to engage employees to build a shared culture. You’ll devise creative, fun, and non-standard solutions to help effectively communicate roadmaps and strategies to teams, the wider GBO audience, and industry partners. You’ll be a problem-solver and understand complex challenges, break them down, and help the ALCS leader communicate, using written and spoken channels. You’ll support projects related to issues management, culture initiatives, and leadership programs. You’ll collaborate with the executive leading ALCS, their executive leadership team, other communication leads, and key partners in People Operations.
We help inform and educate users, advertisers, partners, opinion leaders-and our own employees-about the benefits of Google’s products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.
Responsibilities
Interact with and influence executives, providing advice that reflects an understanding of their business and leadership styles. Collaborate with leaders on ALCS’ executive team.
Plan communication frequency and channel, coordinating with stakeholders across different areas of the business and company.
Develop, write, and edit communications for executives, including emails, Frequently Asked Questions (FAQs), and presentations.
Manage internal and cross-organizational communications plans, tactics, and outcomes that amplify the ALCS message and its leader .
Lead the ALCS internal communications team, including direct people management responsibilities.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.